Frequently Asked Questions
Contents
1. Qualifying and Benefits
1.1 - I have a questions about the Breeder Programme Sign up process
1.2 - Do I have to be KC Registered to sign up?
1.3 - Why can't I see the pricing on the website and make any purchases?
1.4 - What makes the Wellness CORE Breeder Programme Unique?
2. Breeding, Litters and Puppy Packs
2.1 - How do I let you know I am expecting a litter?
2.2 - Do you have a food I can feed my pregnant / lactating bitch?
2.3 - What can I give the puppies during the weaning period?
2.4 - How can I qualify for Free Puppy Packs?
2.5 - What is included in the Puppy Welcome Pack?
3. Nutrition and Recipes
3.1 - What ingredients are excluded?
3.2 - When should I switch my puppy to an adult formula?
3.3 - What makes the Puppy Recipe suitable for growth?
3.4 - When should I switch my dog to a “senior food”?
3.5 - How should I switch my dog to Wellness CORE?
3.6 - Where is Wellness CORE manufactured?
4. Support and Services
4.1 - What support will I receive?
4.2 Where do you deliver to?
4.3 - How do I qualify for free shipping?
4.4 - How long does it take to get my order?
Please Note: This is only a guide and for specific advice relative to your dog we would always recommend veterinary advice only
1. Qualifying and Benefits
1.1. I have a question about the Breeder Programme sign up process
You can follow the steps to sign up here: Become a Member - Wellness CORE Breeder Programme (core-breeders.co.uk).
If you have any questions, get in touch with us at any timeat corebreeders@kennelpak.co.uk.
1.2. Do I have to be KC (Kennel Club) Registered to sign up?
Currently, all breeders will have to be KC (or IKC) registered to sign up and hold their own affix.
Are you not yet registered with the Kennel Club? You can register here.
1.3. Why can't I see the pricing on the website and make any purchases?
To get access to our website and exclusive pricing you will need to be a member of our Breeder Programme.
Before completing the sign-up form, check our Terms and Conditions to see if your Kennel meets the membership criteria.
Once you have completed the sign-up form, you will need to create a website account. Create my website account now.
After creating a website account you will need to wait for the Breeder Team to review your application form and approve your access to the website*. This step ensures that only approved breeder members will be able to access our exclusive pricing and breeder benefits.
*Approval can take up to 72 hours
1.4. What benefits do you receive from the CORE Breeder Programme?
Wellness CORE provides balanced food that takes care of a dog from within. We are passionate about crafting natural, high quality, balanced nutrition with all natural ingredients to help your companion thrive from the inside out. The breeder programme offers exclusive discounts off standard retail pricing, FREE Puppy Packs and much more!
Terms & Conditions apply.
2. Breeding, Litters and Puppy Packs
2.1. How do I let you know I am expecting a litter?
To inform us of your Litter we ask that you fill in the ‘Register a New Litter’ Form on our website. You can find the form by clicking here.
2.2. Do you have a food I can feed my pregnant / lactating bitch?
Wellness CORE Active Life is recommended for pregnant or lactating bitches to stay strong and take best care of their puppies.
All our recipes are packed with high quality animal protein, along with a unique blend of wholesome vegetables and super foods, botanicals and nutritional supplements, leaving out fillers and grains. Furthermore Wellness CORE Active Life supports their additional energy needs thanks to the combination of high quality proteins and a higher fat content. This enables them to build strong, lean muscles and keeps them to thrive from the core any time.
2.3. What can I give the puppies during the weaning period?
During the weaning period we advise that you add water to the dry puppy food in order to create a paste like substance.
2.4. How can I qualify for Free Puppy Packs?
Before you Register a Litter, please ensure you read, understand and agree with our Terms & Conditions regarding Puppy Packs.
To qualify for FREE Puppy Packs, you will need to meet the following criteria:
- You must be feeding your puppies Wellness CORE Puppy food or Active Life.
- You must have placed at least 1 order of Wellness CORE Puppy food or Active Life with the CORE Breeder Programme in the last 3 months.
- You must have been an approved member of the CORE Breeder Programme for a minimum of 1 month.
For further information on Puppy Packs, visit About Puppy Packs.
2.5. What is included in the Puppy Welcome Pack?
In our Wellness CORE Puppy Welcome Pack you will receive a bag of CORE (1.5kg-2.75kg breed dependant), a branded CORE bag, a can of our NEW Wet Puppy Food and nutritional leaflets, as well as a step-by-step guide for your new puppy owner.
3. Nutrition and Recipes
3.1. What ingredients are excluded?
Wellness CORE is committed to delivering the highest quality all-natural recipes for dogs. It is for this reason that what we exclude is as important as what we include.
Wellness CORE will never contain:
- Artificial colours, flavours or preservatives
- Grains such as corn or wheat
- By-products
- Unnamed meat proteins
- Unnecessary fillers
3.2. When should I switch my puppy to an adult formula?
You can switch to the adult food when you feel your pet has reached their full body frame size.
This typically occurs around 12 months of age for small and medium breeds.
Breed Size |
Age to Transition to Adult |
Small Breed |
12 months |
Medium Breed |
12 months |
Large Breed |
18 months |
Giant Breed |
24 months |
However, if you are concerned, we recommend speaking with your veterinarian to find out if your dog is ready to make the switch to an adult formula.
3.3. What makes the Puppy Recipe suitable for growth?
Wellness CORE Puppy foods are truly focused on the growth and development of small and medium breed puppies.
The nutrient requirements of puppies can be up to five times than adult levels, therefore puppy foods typically contain higher amounts of:
- Proteins
- Fats
- Fatty acids
- Vitamins
Which will all aid the growth and development of your puppy.
In addition, special attention is given to the long-chain omega-3 fatty acids, DHA and EPA, for eye and brain development.
3.4. When should I switch my dog to a “senior food”?
As dog’s ages, difficulties may start to develop such as digestion problems, joint problems, weight gain, and/or lower activity level.
Whilst these changes are often more pronounced in pets over 10 years of age, it is recommended to start proactively feeding your older pet before the visible signs. This differs by breed size but the following chart is a helpful guide:
Breed Size Age to Transition to Senior
- Small Breed: 7 years of age
- Medium Breed: 7 years of age
- Large Breed: 6 years of age
- Giant Breed: 5 years of age
Wellness CORE Senior is developed to meet the specific requirements of ageing pets with:
- Increased protein to support lean muscle mass for continued mobility
- Lowered fat to match energy needs
- Glucosamine and Chondroitin Sulfate to help joints
Whilst Wellness CORE Senior is our preferred diet for ageing pets, a normal, healthy older dog can use the adult formula throughout their lifetime.
3.5. How should I switch my dog to Wellness CORE?
A new pet food should be gradually introduced to your animal by mixing it with their current food.
For a nice, slow transition, replace the old food with the new food in small increments over 7 to 10 days.
It can take 4 to 6 weeks for a pet's digestive tract to fully adjust to a new diet so do not be alarmed if your dog’s transition takes a little longer.
3.6 - Where is Wellness CORE manufactured?
All Wellness CORE Dry food recipes are produced in France, our Wet foods in Thailand and Germany, and Treats in Canada. We use only the highest quality ingredients which are sourced from North American and Western European farms as well as Nordic and South American waters.
4. Support and Services
4.1. What support will I receive?
At the Wellness CORE Breeder Programme, we want all of our members to feel like family, therefore we have a dedicated breeder team on hand for you. To get in touch with the Breeder Team, email corebreeders@kennelpak.co.uk.
You will also receive Breeder and Puppy Welcome Packs that will have all relevant information.
4.2 Where do you deliver to?
4.3. How do I qualify for free shipping?
You can find all shipping, delivery and returns information on our Delivery & Returns page here.
4.4. How long will it take to get my order?
You can find all shipping, delivery and returns information on our Delivery & Returns page here.